Shipping policy
Here is a professional, high-converting Shipping Policy designed specifically for UK-fulfilled Shopify stores:
Shipping Policy
At SHEPPEYMART, we are committed to delivering your orders quickly, safely, and transparently. Please review our shipping policy below to understand how your orders are processed and shipped.
1. Shipping Destination & Dispatch Origin
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All orders are fulfilled and dispatched directly from our partner warehouses located in the United Kingdom (UK).
2. Order Processing Time
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Processing Time: All orders are processed within 1 to 2 business days (excluding weekends and public holidays) after receiving your order confirmation email.
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You will receive a notification with tracking information once your order has been dispatched.
3. Shipping Rates & Delivery Estimates
We offer reliable standard delivery for all our products:
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Estimated Delivery Time: 5 to 12 business days (UK & International standard shipping depending on your exact location).
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Shipping Cost: Calculated at checkout (or Free Shipping if applicable to your store).
Note: Delivery times are estimates and start from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
4. Order Tracking
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Once your order has shipped, you will receive an email containing a tracking number and a link to track your package in real-time.
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Please allow 24–48 hours for the tracking information to update after receiving your dispatch email.
5. Customs, Duties, and Taxes
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SHEPPEYMART is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Incorrect Shipping Information
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Please ensure all shipping information is accurate at checkout. We are not responsible for orders delivered to incorrect addresses provided by the buyer.
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If you notice an error in your shipping details, please contact us immediately at mehtabmagsi258@gmail.com before the order is processed.
7. Contact Us
If you have any questions or concerns regarding the shipping of your order, please feel free to reach out to our customer support team:
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Email: Contact@SHPPEYMART.COM
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Store Name: SHEPPEYMART